About Me
As a User Experience professional, I focus on engineering seamless, human-centric digital interfaces. By integrating analytical research with strategic aesthetic principles, I translate intricate architectural challenges into efficient and interactive product experiences.
My prior corporate experience in real estate and hospitality refined my capacity to diagnose systemic pain points and establish professional rapport. These competencies enable a sophisticated approach to empathy-driven design and stakeholder coordination.
I implement a rigorous investigation-based methodology, ranging from qualitative user inquiries to technical high-fidelity simulation. I maintain that methodical iteration and empirical learning are the cornerstones of design excellence.
Currently, I am diversifying my professional portfolio with initiatives that focus on wellness and functional utility. My objective is to contribute to a synergistic team where I can deliver high-value experiences that align user requirements with organizational success.
Certifications
Explore my UX design course certificates from Coursera. These programs covered everything from user research and wireframing to high-fidelity prototyping and usability testing.
Education
Sept. 2017 - May 2021 — Ida S. Baker — High School — Cape Coral, FL
Skills
User Research · Usability Testing · User Personas · Empathy Mapping · User Journey Mapping · User Flows · Information Architecture · Wireframing · Prototyping · High-Fidelity Design · Interaction Design · Visual Design · Responsive Design · Accessibility · Design Systems · Figma · FigJam · Problem Solving · Communication · Project Management
Background
The Melting Pot, Fort Myers — Server/ Bartender (January 2024 - PRESENT)
● Delivered exceptional, personalized service in a fine dining environment, guiding guests through a unique multi-course dining experience.
● Educated guests on menu offerings, cooking techniques, and beverage pairings to ensure a memorable and enjoyable experience.
● Anticipated customer needs and resolved concerns with professionalism, creating a welcoming and positive atmosphere.
Integrity 1st Group, South West Florida — Realtor (May 2023 - January 2026)
● Conducted market research and property analyses to help clients make informed decisions.
● Created and managed marketing materials, including social media content, digital advertisements, property flyers, and promotional resources for both personal branding and team initiatives.
● Built and maintained strong client relationships through exceptional customer service, responsiveness, and attention to detail.
● Collaborated with team members to develop marketing strategies and improve client engagement.
Diamond Billiards, Cape Coral — Server (May 2023 - November 2023)
● Delivered exceptional customer service in a fast-paced, high-volume environment while ensuring an enjoyable guest experience.
● Built strong relationships with customers by anticipating needs, resolving concerns, and providing personalized service.
● Collaborated with kitchen and bar staff to ensure accurate, timely service and maintain efficient team operations.